000			01601cam a2200337 a 4500
001			u6124
003			SA-PMU
005			20210418123048.0
008			070927s2008 ne a b 001 0 eng
040			_aUKM _beng _cUKM _dBTCTA _dYDXCP _dBAKER _dOHX _dBWKUK _dBWK _dVLB _dCQU _dU9S _dDEBBG _dOCL _dDEBSZ
020			_a9780750686563 (pbk.)
020			_a0750686561 (pbk.)
035			_a(OCoLC)174130289 _z(OCoLC)173807406
050		4	_aHD58.87 _b.J47 2008
082	0	4	_a658.4063 _222
100	1		_aJeston, John.
245	1	0	_aBusiness process management : _bpractical guidelines to successful implementations / _cJohn Jeston and Johan Nelis.
250			_a2nd ed.
260			_aAmsterdam ; _aBoston ; _aLondon : _bElsevier/Butterworth-Heinemann, _c2008.
300			_axxvii, 469 p. : _bill. ; _c25 cm.
500			_aPrevious ed.: 2006.
504			_aIncludes bibliographical references (p. [461]-464) and index.
520			_a"This is an easy-to-use, easy-to-read guide that provides a practical framework, complete with a set of tools and techniques, to successfully implement Business Process Management projects. In addition, it features vital organizational perspectives that not only provide an overall view of BPM and the move towards a process-centric organization, but also reveal how to embed BPM within an organization to ensure a continuous business process improvement culture."--Publisher.
650		0	_aReengineering (Management)
650		0	_aOrganizational change.
650		0	_aBusiness planning.
700	1		_aNelis, Johan.
942			_cBOOK
994			_aZ0 _bSUPMU
596			_a1 2
999			_c1369 _d1369