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008 030220s2003 caua b 001 0 eng
010 _a 2003004060
040 _aDLC
_beng
_cDLC
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020 _a0787967734 (hbk. : alk. paper)
020 _a9780787967734 (hbk. : alk. paper)
035 _a(OCoLC)51726674
_z(OCoLC)53122549
_z(OCoLC)53872340
_z(OCoLC)145092551
042 _apcc
050 0 0 _aHF5549.5.M5
_bG56 2003
082 0 0 _a658.3/008
_221
245 0 4 _aThe global diversity desk reference :
_bmanaging an international workforce /
_cLee Gardenswartz ... [et al.].
260 _aSan Francisco :
_bPfeiffer,
_cc2003.
300 _axx, 479 p. :
_bill. ;
_c25 cm. +
_e1 CD-ROM (4 3/4 in.)
504 _aIncludes bibliographical references and index.
538 _aSystem requirements for accompanying CD-ROM for Windows PC: 486 or Pentium processor-based personal computer, Microsoft Windows 95 or Windows NT 3.51 or later, Minimum RAM: 8MB for Windows 95 and NT.
538 _aSystem requirements for accompanying CD-ROM for Macintosh: Macintosh with a 68020 or higher processor or Power Macintosh, Apple OS version 7.0 or later, Minimum RAM: 12MB for Macintosh.
505 0 0 _tFoundations of Global Diversity --
_tBeyond Diversity: What Is Culture? --
_tDiversity: An Evolving Concept --
_tGlobal Diversity as the Next Step --
_tGlobalization and Diversity --
_tAnswering Universal Problems--Differently --
_tDimensions of Culture --
_tValues --
_tThree Cultures Model --
_tDeveloping Intercultural Sensitivity --
_tCultural Costs --
_tBuilding a Business Case for Global Diversity --
_tEvolving Domestic Diversity Models --
_tSix Spheres of Inclusion Model --
_tThe Stages of Globalization: Applying a Diversity Model --
_tManaging A Global Workforce --
_tCommunicating Effectively Across Cultures --
_tUnderstanding the Cultural Underpinnings of Global Communication --
_tDealing with Cultural Influences on Communication --
_tDealing with Verbal and Nonverbal Aspects of Cross-Cultural Communication --
_tJudging the Effectiveness of Global Communication --
_tUsing Interpreters in a Global Organization --
_tUsing Translators Effectively --
_tSelecting Appropriate Communication Vehicles --
_tCommunicating in Writing --
_tPlanning and Leading Meetings --
_tMaking Presentations --
_tMaximizing Global Teams and Work Groups for Higher Performance --
_tAwareness: Understanding the Nature and Impact of National Culture on the Team --
_tThe Impact of Culture on Team Performance --
_tChallenges Surrounding National Culture --
_tBenefits of Managing Cross-Cultural Differences --
_tCreating a Framework for Developing High-Performance Teams --
_tEnhancing Task and Relationship Functions Through Technology --
_tDefining Team Leadership at All Levels of an Organization.
650 0 _aDiversity in the workplace
_xManagement.
650 0 _aMulticulturalism.
650 0 _aIntercultural communication.
650 0 _aPersonnel management.
655 0 _aCD-ROMs.
700 1 _aGardenswartz, Lee.
856 4 1 _3Table of contents
_uhttp://catdir.loc.gov/catdir/toc/wiley031/2003004060.html
856 4 2 _3Contributor biographical information
_uhttp://catdir.loc.gov/catdir/bios/wiley045/2003004060.html
856 4 2 _3Publisher description
_uhttp://catdir.loc.gov/catdir/description/wiley038/2003004060.html
942 _cBOOK
994 _aZ0
_bSUPMU
596 _a1 2
999 _c4589
_d4589