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003 SA-PMU
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008 150209s2015 cau 000 0 eng
010 _a 2015002637
040 _aDLC
_beng
_erda
_cDLC
_dBTCTA
_dYDXCP
_dBDX
_dOCLCF
_dRB0
_dCDX
_dVP@
_dOCLCQ
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019 _a898052420
_a907030621
_a910572177
020 _a9781626563476
_q(pbk.)
020 _a1626563470
_q(pbk.)
035 _a(OCoLC)898161449
_z(OCoLC)898052420
_z(OCoLC)907030621
_z(OCoLC)910572177
037 _bIngram Pub Services, Attn: Benton Tatum 1 Ingram Blvd, LA Vergne, TN, USA, 37086
_nSAN 631-8630
042 _apcc
050 0 0 _aHF5549.5.R58
_bK387 2015
082 0 0 _a658.3/14
_223
100 1 _aKaye, Beverly,
_d1943-
245 1 0 _aHello stay interviews, goodbye talent loss :
_ba manager's playbook /
_cBeverly Kaye and Sharon Jordan-Evans, Coauthors of the international bestseller Love 'Em or Lose 'Em.
250 _aFirst edition.
264 1 _aOakland, CA :
_bBerret-Koehler Publishers, a BK Business Book,
_c[2015]
300 _a105 pages ;
_c23 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
505 0 _aWhy bother? -- Is it art or science? -- What's holding you back? -- What else is worrying you? -- Do they trust you enough? -- Will you make the time? -- Have you noticed lately? -- Does practice make perfect? -- How's that working for you?
520 _aGood employees are hard to find, and they can be easy to lose. But there's a simple tool every manager can use to ensure that star performers and solid contributorsalike will feel energized, engaged, and excited--and that they will give you fair warning if they're unhappy. It's called the stay interview, and this book is the manager's definitive guide, written by the women who created the concept. The idea is simple: ask people how they like their jobs and what would keep them there. Worried that your talented people will want things you can't deliver, like more money or a big promotion? Kaye and Jordan-Evans have a simple four-step process for dealing with that. Feel just plain awkward about doing stay interviews? They explain how to create an atmosphere that will make the interview more comfortable and provide dozens of suggested questions and icebreakers, as well as tips for easing any performance anxiety you might feel. Think you don't have time? They offer all kinds of options for where, when, and how you can do stay interviews, from folding them into other business processes to doing them casually, like on a walk to get a cup of coffee. Stay interviews prevent exit interviews. They cost nothing, and the price of not doing them--in lost talent and time--can be huge. Now that you have the most practical, authoritative, soup-to-nuts guide available, you have no excuse. Just ask!
650 0 _aEmployee retention.
650 0 _aEmployment interviewing.
650 0 _aPersonnel management.
650 7 _aEmployee retention.
_2fast
_0(OCoLC)fst00909053
650 7 _aEmployment interviewing.
_2fast
_0(OCoLC)fst00909369
650 7 _aPersonnel management.
_2fast
_0(OCoLC)fst01058797
700 1 _aJordan-Evans, Sharon,
_d1946-
938 _aBrodart
_bBROD
_n111691958
938 _aBaker and Taylor
_bBTCP
_nBK0016157131
938 _aCoutts Information Services
_bCOUT
_n28852534
938 _aYBP Library Services
_bYANK
_n12196107
029 1 _aAU@
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029 1 _aNZ1
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942 _cBOOK
994 _aZ0
_bSUPMU
948 _hNO HOLDINGS IN SUPMU - 124 OTHER HOLDINGS
596 _a1 2
999 _c5050
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