| 000 | 01046cam a22003374a 4500 | ||
|---|---|---|---|
| 001 | u9553 | ||
| 003 | SA-PMU | ||
| 005 | 20210418123915.0 | ||
| 008 | 080409s2005 caua b 000 0 eng c | ||
| 040 |
_aOKS _beng _cOKS _dOKS _dOCLCQ _dOCLCF |
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| 020 | _a0787973548 | ||
| 020 | _a9780787973544 | ||
| 035 | _a(OCoLC)221633732 | ||
| 042 | _apcc | ||
| 082 | 0 | 4 |
_a650.13 _222 |
| 090 |
_aHF5549.5.T7 _bS5548 2005 Lea |
||
| 100 | 1 | _aSilberman, Melvin L. | |
| 245 | 1 | 0 |
_aHow to bring out the better side of difficult people : _bleader's guide / _cMel Silberman and Freda Hansburg. |
| 260 |
_aSan Francisco, CA : _bPfeiffer, _cc2005. |
||
| 300 |
_avii, 18 p. : _bill. ; _c28 cm. |
||
| 490 | 1 | _aThe 60-minute active training series | |
| 504 | _aIncludes bibliographical references (p. 17). | ||
| 650 | 0 | _aConflict management. | |
| 650 | 0 | _aProblem employees. | |
| 650 | 0 |
_aEmployees _xTraining of. |
|
| 700 | 1 |
_aHansburg, Freda, _d1950- |
|
| 830 | 0 | _a60-minute active training series. | |
| 942 | _cBOOK | ||
| 994 |
_aZ0 _bSUPMU |
||
| 596 | _a1 2 | ||
| 999 |
_c5254 _d5254 |
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