000			01707cam a2200313 a 4500
001			u5909
003			SA-PMU
005			20210418124108.0
008			070122s2007 nyu 001 0 eng
010			_a 2007001451
040			_aDLC _beng _cDLC _dBAKER _dBTCTA _dC#P _dYDXCP _dVP@ _dOCLCQ _dBDX
020			_a9780814474372
020			_a0814474373
035			_a(OCoLC)80460212
050	0	0	_aHM1166 _b.W57 2007
082	0	0	_a651.7 _222
100	1		_aWiskup, Mark.
245	1	5	_aThe "it" factor : _bbe the one people like, listen to and remember / _cMark Wiskup.
260			_aNew York : _bAMACOM, American Management Association, _cc2007.
300			_aix, 179 p. ; _c23 cm.
500			_aIncludes index.
505	0		_aThe elusive "it" factor -- No one is born with the "it" factor : no matter what your parents say -- The enormous value of building connections -- How to turn every conversation into a connection -- How to build instant connections by painting pictures with your words -- How to make boring jargon and stats fascinating -- Preserve your hard-won connections by avoiding patronizing patter -- Perfecting your elevator pitch : how to wow them in just three floors -- How to enhance your connections with meaningful praise and helpful criticism -- How to succeed at "small talk" (it's the only way to get to "big talk") -- How to get noticed at meetings -- The "it" factor five-step implementation program -- The delights of having the "it" factor.
650		0	_aInterpersonal communication.
650		0	_aBusiness communication.
856	4	1	_3Table of contents only _uhttp://catdir.loc.gov/catdir/toc/ecip079/2007001451.html
942			_cBOOK
994			_aZ0 _bSUPMU
596			_a1 2
999			_c6183 _d6183