000			03949cam a2200361 a 4500
001			u6306
003			SA-PMU
005			20210418124226.0
008			071228s2008 caua b 001 0 eng
010			_a 2007052816
040			_aDLC _beng _cDLC _dYDX _dBAKER _dYDXCP _dBWX _dBTCTA _dVP@ _dHALAN _dOCLCQ _dALAUL _dBDX
020			_a9781576755570 (pbk. : alk. paper)
020			_a1576755576 (pbk. : alk. paper)
035			_a(OCoLC)190596806
050	0	0	_aHF5549.5.R58 _bK39 2008
082	0	0	_a658.3/14 _222
100	1		_aKaye, Beverly L.
245	1	0	_aLove 'em or lose 'em : _bgetting good people to stay / _cBeverly Kaye and Sharon Jordan-Evans.
246	3	0	_aGetting good people to stay
250			_a4th ed.
260			_aSan Francisco, Calif. : _bBerrett-Koehler, _cc2008.
300			_axviii, 306 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
505	0	0	_tIntroduction: A.J.'s Exit _g1 -- _g1 _tAsk What Keeps You?: Do you know what they want? _g7 -- _g2 _tBuck It Stops Here: Who's in charge of keeping them? _g20 -- _g3 _tCareers Support Growth: Are you building their future or are you in the way? _g27 -- _g4 _tDignity Show Respect: Do they know that you respect them? _g37 -- _g5 _tEnrich Energize the Job: Do your people have to leave to find growth and challenge? _g46 -- _g6 _tFamily Get Friendly: Avoid making your employees choose between work and family life. _g53 -- _g7 _tGoals Expand Options: There are five career paths other than up _g62 -- _g8 _tHire Fit Is It: Make a match or start from scratch _g73 -- _g9 _tInformation Share It: Do you have it? Do you hoard it? _g86 -- _g10 _tJerk Don't Be One: Are you one? _g95 -- _g11 _tKicks Get Some: Are we having fun yet? _g105 -- _g12 _tLink Create Connections: If you build them, they will stay _g113 -- _g13 _tMentor Be One: Are they learning from you? _g123 -- _g14 _tNumbers Run Them: Calculate the cost of loss _g133 -- _g15 _tOpportunities Mine Them: Will they find them inside or outside? _g140 -- _g16 _tPassion Encourage It: Help them find the work they love-without leaving _g149 -- _g17 _tQuestion Reconsider the Rules: Which will you keep: the rules or the people? _g159 -- _g18 _tReward Provide Recognition: Which matters more: praise or pay? _g169 -- _g19 _tSpace Give It: Are your people on a short leash? _g183 -- _g20 _tTruth Tell It: The truth hurts-or does it? _g196 -- _g21 _tUnderstand Listen Deeper: When you tune out, you lose out-and they move out _g205 -- _g22 _tValues Define and Align: What matters most? _g215 -- _g23 _tWellness Sustain It: Are they sick or tired? _g223 -- _g24 _tX-Ers and Other Generations: Handle with Care, They are different. Can you keep them? _g233 -- _g25 _tYield Power Down: Give it up to keep them _g247 -- _g26 _tZenith Go for it: Test your Retention Engagement Index _g255 -- _tTop Ten Pushbacks _g263.
520			_aWith replacement costs high and start-up time critical, employee retention is more valuable than ever. This best-selling guide provides 26 strategies to keep talented employees happy and productive. Citing research and experience with dozens of organizations, the authors present many examples of how today's companies have applied their retention strategies and increased their retention rates. The chapters are arranged alphabetically, from "Ask" to "Zenith." Each chapter includes a series of to-do lists, company examples, and an "alas" story drawn from the authors' personal experiences. This edition features new tips and to-do lists, new stories, and additional research from the media and from the authors' own extensive database. There are also three new appendices: a troubleshooting guide, a guide to saying "thank you" in the workplace, and a reading group guide.
650		0	_aEmployee retention.
650		0	_aLabor turnover.
700	1		_aJordan-Evans, Sharon, _d1946-
856	4	1	_3Table of contents only _uhttp://catdir.loc.gov/catdir/toc/ecip087/2007052816.html
942			_cBOOK
994			_aZ0 _bSUPMU
596			_a1 2
999			_c6777 _d6777