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008 920504s1993 maua b 001 0 eng
010 _a 92017506
040 _aDLC
_cDLC
_dUBA
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_dBTCTA
_dYDXCP
_dLVB
_dBAKER
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_dHALAN
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020 _a0875843727
020 _a9780875843728
035 _a(OCoLC)25874345
050 0 0 _aHD45
_b.P537 1993
082 0 0 _a658.5/75
_220
100 1 _aPine, B. Joseph.
245 1 0 _aMass customization :
_bthe new frontier in business competition /
_cB. Joseph Pine II ; foreword by Stan Davis.
260 _aBoston, Mass. :
_bHarvard Business School Press,
_cc1993.
300 _axxi, 333 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references (p. 301-322) and index.
505 0 _aOnce upon a time -- The system of mass production -- The emerging system of mass customization -- Determining the shift to mass customization -- The old competition : how mass production companies faltered -- The new competition : how mass customization companies succeeded -- Developing a strategy for mass customization -- Mass-customizing products and services -- Transforming the organization for mass customization -- Exploring the new frontier -- Appendix: Research on market turbulence.
520 _aThe mass production of standardized goods was the source of America's economic strength for generations. But in today's turbulent business environment mass production no longer works; in fact, it has become a major cause of the nation's declining competitiveness. As Joseph Pine makes clear, the most innovative companies are rapidly embracing a new paradigm of management - mass customization - that allows them the freedom to create greater variety and individuality in.
520 _atheir products and services at desirable prices. New ways of managing, together with new technology, enable savvy businesses to provide each customer with the attractive "tailor-made" benefits of the pre-industrial craft system at the low costs of modern mass production. Companies that have discovered and successfully implemented mass customization are swiftly outpacing their competitors in gaining new customers and achieving higher margins. Among the firms that are.
520 _aleading their industries to this new frontier are McGraw-Hill, which can deliver custom-made classroom textbooks in quantities under 100 copies; Motorola, which can manufacture any one of 29 million variations of pagers within twenty minutes after receipt of order; and TWA Getaway Vacations, which offers custom-designed tours at the same price that others charge for standardized group tour packages. Pine explains mass customization in its historical context. He reviews.
520 _athe history of production in America, demonstrates why mass production cannot work in industries experiencing upheaval, and outlines how new forms of competition have led to greater variety and customization. Based upon academic and field research, his work is a thoughtful analysis and commentary on when and how managers in both service and manufacturing industries can make the crucial transition to mass customization. He details the strategies, methods, and.
520 _aorganizational transformations required to develop, produce, market, and deliver individually customized goods and services, and he shows managers how to analyze their own industries to determine if they should shift to mass customization. The term "mass customization" was coined by Stan Davis in his 1987 book, Future Perfect. Joseph Pine has documented its place in the continuum of industrial development and mapped out the management implications for firms that decide.
520 _ato adopt it.
650 0 _aTechnological innovations
_xManagement.
650 0 _aManufactures
_xTechnological innovations
_xManagement.
650 0 _aService industries
_xTechnological innovations
_xManagement.
650 0 _aNew products
_xManagement.
650 0 _aCompetition.
650 0 _aMass production.
942 _cBOOK
994 _aZ0
_bSUPMU
596 _a1
999 _c7112
_d7112