000 01256cam a2200301 a 4500
001 u5470
003 SA-PMU
005 20210418124704.0
008 060927s2008 enka b 001 0 eng
040 _aUKM
_cUKM
_dYDXCP
_dBWKUK
_dBWK
_dEUM
020 _a0077114221 (pbk.)
020 _a9780077114220 (pbk.)
035 _a(OCoLC)72867961
_z(OCoLC)321007671
050 4 _aHF5415.55
_b.H37 2008
082 0 4 _a658.812
_222
100 1 _aHarwood, Tracy G.
245 1 0 _aRelationship marketing :
_bperspectives, dimensions and contexts /
_cTracy Harwood, Tony Garry and Anne Broderick.
260 _aMaidenhead [England] :
_bMcGraw-Hill Higher Education,
_cc2008.
300 _axxii, 242 p. :
_bill. ;
_c25 cm.
504 _aIncludes bibliographical references and index.
520 _aStructured in three sections, Perspectives, Dimensions and Contexts, the text provides an overview of the key theoretical concepts and models; discussion of practical applications; reviews by both academics and practitioners; and more. Case studies and examples will be given to illustrate the ideas presented.
650 0 _aRelationship marketing.
700 1 _aBroderick, Anne J.
700 1 _aGarry, Tony.
942 _cBOOK
994 _aZ0
_bSUPMU
596 _a1 2
999 _c9167
_d9167