Rue, Leslie W.

Supervision : key link to productivity / Leslie W. Rue, Lloyd L. Byars. - 10th ed. - New York : McGraw-Hill Irwin, c2010. - xv, 430 p. : ill. ; 26 cm.

Previous ed. entitled as Supervision, key link to productivity.

Includes bibliographical references and indexes.

Section one: Foundations of supervision: Supervision in a changing workplace -- Making sound and creative decisions -- Improving communication skills -- Motivating today's employees -- Section two: Contemporary issues: Managing change and innovation -- Ethics and organization politics -- Section three: Planning and organizing skills: Supervisory planning -- Managing your time -- Organizing and delegating -- Understanding work groups and teams -- Section four: Staffing skills: Staffing and training skills -- Understanding equal employment opportunity -- Counseling and supporting employees -- Section five: Leadership skills: Developing leadership skills -- Handling conflict and stress -- Appraising and rewarding performance -- Employee and labor relations -- Section six: Controlling skills: Supervisory control and quality -- Improving productivity -- Providing a safe and healthy work environment.

9780073381374 (alk. paper) 0073381373 (alk. paper) 9780070171497 (Int. ed.) 0070171491 (Int. ed.)

2009034500


Supervision of employees.

HF5549.12 / .R83 2010

658.3/02