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Futrell, Charles.

ABC's of relationship selling through service / Charles M. Futrell. - 11th ed. - New York : McGraw-Hill Irwin, c2011. - xxxii, 538 p. : ill. ; 26 cm.

Includes bibliographical references (p. 519-522) and index.

ISBN: 9780073404844 (pbk. : alk. paper) 0073404845 (pbk. : alk. paper) 9780071289283 (pbk)

LCCN: 2009045085

Subjects--Topical Terms:
Selling.

LC Class. No.: HF5438.25 / .F868 2011

Dewey Class. No.: 658.85