Green, James H.
The Irwin handbook of telecommunications management / James Harry Green. - 3rd ed. - New York : McGraw-Hill, c2001. - xx, 875 p. : ill. ; 25 cm.
Includes bibliographical references (p. 861-862) and index.
Principles of Telecommunications Management and Planning -- Introduction to Telecommunications Management -- The Job of Telecommunications Management -- The Telecommunications Act of 1996 -- Introduction to the Telecommunications Act -- Effects of the Telecommunications Act of 1996 -- Telecommunications Strategic Planning -- Strategic Telecommunications Planning -- Planning for New Technologies -- Current and Long-Range Planning -- Overview of the Problem-Solving Process -- The Telecommunications System Planning Process -- Fundamental Planning -- Documenting and Presenting the Plan -- Current Planning Techniques -- Feasibility Analysis -- Financial Evaluation Techniques -- Use of a Personal Computer in Feasibility Studies -- Feasibility Study: A Case History -- Selling the Plan to Higher Management -- Forecasting Telecommunications Services -- Why Forecast? -- Sources of Forecast Information -- Forecasting Methods -- Case History: Forecasting Call Center Workload Requirements -- Selecting Telecommunications Services and Equipment -- Developing Requirements and Specifications -- Developing Requirements and Specifications -- Developing Requirements: Sources of Information -- Types of Specifications -- Writing Requests for Proposals -- Purpose of an RFP -- When to Use an RFP -- Elements of an RFP -- How to Prepare an RFP -- Validating the RFP -- Alternatives to the RFP -- Evaluating Responses to Requests for Proposals -- Overview of the Product Selection Process -- Life-Cycle Analysis: A Case Study -- Technical Evaluation.
0071370587 9780071370585
00050094
Telecommunication systems--Management--Handbooks, manuals, etc.
Business--Communication systems--Management--Handbooks, manuals, etc.
TK5102.5 / .G73 2001
621.382
The Irwin handbook of telecommunications management / James Harry Green. - 3rd ed. - New York : McGraw-Hill, c2001. - xx, 875 p. : ill. ; 25 cm.
Includes bibliographical references (p. 861-862) and index.
Principles of Telecommunications Management and Planning -- Introduction to Telecommunications Management -- The Job of Telecommunications Management -- The Telecommunications Act of 1996 -- Introduction to the Telecommunications Act -- Effects of the Telecommunications Act of 1996 -- Telecommunications Strategic Planning -- Strategic Telecommunications Planning -- Planning for New Technologies -- Current and Long-Range Planning -- Overview of the Problem-Solving Process -- The Telecommunications System Planning Process -- Fundamental Planning -- Documenting and Presenting the Plan -- Current Planning Techniques -- Feasibility Analysis -- Financial Evaluation Techniques -- Use of a Personal Computer in Feasibility Studies -- Feasibility Study: A Case History -- Selling the Plan to Higher Management -- Forecasting Telecommunications Services -- Why Forecast? -- Sources of Forecast Information -- Forecasting Methods -- Case History: Forecasting Call Center Workload Requirements -- Selecting Telecommunications Services and Equipment -- Developing Requirements and Specifications -- Developing Requirements and Specifications -- Developing Requirements: Sources of Information -- Types of Specifications -- Writing Requests for Proposals -- Purpose of an RFP -- When to Use an RFP -- Elements of an RFP -- How to Prepare an RFP -- Validating the RFP -- Alternatives to the RFP -- Evaluating Responses to Requests for Proposals -- Overview of the Product Selection Process -- Life-Cycle Analysis: A Case Study -- Technical Evaluation.
0071370587 9780071370585
00050094
Telecommunication systems--Management--Handbooks, manuals, etc.
Business--Communication systems--Management--Handbooks, manuals, etc.
TK5102.5 / .G73 2001
621.382