| 000 -LEADER |
| fixed length control field |
01233cam a2200337 a 4500 |
| 001 - CONTROL NUMBER |
| control field |
u6187 |
| 003 - CONTROL NUMBER IDENTIFIER |
| control field |
SA-PMU |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
| control field |
20210418124759.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
070812s2008 maua b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
| LC control number |
2007032467 |
| 040 ## - CATALOGING SOURCE |
| Original cataloging agency |
DLC |
| Language of cataloging |
eng |
| Transcribing agency |
DLC |
| Modifying agency |
BAKER |
| -- |
C#P |
| -- |
BTCTA |
| -- |
BWX |
| -- |
YDXCP |
| -- |
IXA |
| -- |
UKM |
| -- |
NLGGC |
| -- |
HEBIS |
| -- |
DEBBG |
| -- |
OCL |
| -- |
OCLCQ |
| -- |
DEBSZ |
| -- |
OCLCQ |
| -- |
ZCU |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
9780073377834 (alk. paper) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
007337783X (alk. paper) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
9780071263467 (pbk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
0071263462 (pbk.) |
| 035 ## - SYSTEM CONTROL NUMBER |
| System control number |
(OCoLC)164802650 |
| Canceled/invalid control number |
(OCoLC)181068239 |
| -- |
(OCoLC)321008581 |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
| Classification number |
HD9980.5 |
| Item number |
.F549 2008 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
| Classification number |
658 |
| Edition number |
22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Fitzsimmons, James A. |
| 245 10 - TITLE STATEMENT |
| Title |
Service management : |
| Remainder of title |
operations, strategy, information technology / |
| Statement of responsibility, etc. |
James A. Fitzsimmons, Mona J. Fitzsimmons. |
| 250 ## - EDITION STATEMENT |
| Edition statement |
6th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
| Place of publication, distribution, etc. |
Boston : |
| Name of publisher, distributor, etc. |
McGraw-Hill/Irwin, |
| Date of publication, distribution, etc. |
c2008. |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
xvii, 537 p. : |
| Other physical details |
ill. ; |
| Dimensions |
29 cm. + |
| Accompanying material |
1 CD-ROM (4 3/4 in.) |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
| Bibliography, etc. note |
Includes bibliographical references and indexes. |
| 596 ## - |
| -- |
1 2 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Service industries |
| General subdivision |
Management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
| Personal name |
Fitzsimmons, Mona J. |
| 856 41 - ELECTRONIC LOCATION AND ACCESS |
| Materials specified |
Table of contents |
| Uniform Resource Identifier |
<a href="http://catdir.loc.gov/catdir/toc/ecip0724/2007032467.html">http://catdir.loc.gov/catdir/toc/ecip0724/2007032467.html</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
| Koha item type |
Books |
| 994 ## - |
| -- |
Z0 |
| -- |
SUPMU |