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    Toxic emotions at work and what you can do about them / Peter J. Frost.

    By: Frost, Peter JMaterial type: TextTextPublisher: Boston : Harvard Business School Press, c2007Description: xiv, 251 p. ; 25 cmISBN: 9781422102855; 1422102858Subject(s): Conflict management | Job stress | Employees -- Counseling of | Executives -- Job stress | Stress management | Work -- Psychological aspects | Psychology, IndustrialDDC classification: 658.314 LOC classification: HD42 | .F93 2007
    Contents:
    1. Emotional pain in organizations -- 2. Sources of toxicity in organizations -- 3. The work of the toxin handler -- 4. The toll on toxin handlers -- 5. Healing the handlers -- 6. At the interface : what handlers and their organizations can do -- 7. Leaders handling pain -- 8. The compassionate company : architecting responses to pain -- 9. Looking through the lens of pain.
    Summary: Emotional pain in organizations -- Sources of toxicity in organizations -- The work of the toxin handler -- The toll on toxin handlers -- Healing the handlers -- At the interface : what handlers and their organizations can do -- Leaders handling pain -- The compassionate company : architecting responses to pain -- Looking through the lens of pain.
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    Includes bibliographical references (p. 227-239) and index.

    Emotional pain in organizations -- Sources of toxicity in organizations -- The work of the toxin handler -- The toll on toxin handlers -- Healing the handlers -- At the interface : what handlers and their organizations can do -- Leaders handling pain -- The compassionate company : architecting responses to pain -- Looking through the lens of pain.

    1. Emotional pain in organizations -- 2. Sources of toxicity in organizations -- 3. The work of the toxin handler -- 4. The toll on toxin handlers -- 5. Healing the handlers -- 6. At the interface : what handlers and their organizations can do -- 7. Leaders handling pain -- 8. The compassionate company : architecting responses to pain -- 9. Looking through the lens of pain.

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