Includes bibliographical references and index.

Meeting performance pressures with a relational response -- How relational coordination drives high performance -- Engaging clients in relational coproduction -- Driving performance through relational leadership -- How structures support or undermine these relational dynamics -- A relational model of organizational change -- Relational coordination at Group Health -- Relational coproduction in Varde Municipality -- Relational leadership at Dartmouth Hitchcock -- Bringing it all together at Billings Clinic -- Relational interventions to create new ways of relating -- Work process interventions to create new ways of working -- Structural interventions to support and sustain these new dynamics -- Bringing it all together in your own organization.

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