Communicating at work : principles and practices for business and the professions / Ronald B. Adler, Jeanne Marquardt Elmhorst.

By: Adler, Ronald B. (Ronald Brian), 1946-Contributor(s): Elmhorst, Jeanne MarquardtMaterial type: TextTextPublisher: Boston, MA : McGraw Hill, c2008Edition: 9th edDescription: xxii, 578 p. : ill. (some col.) ; 26 cmISBN: 9780073511887 (pbk. : alk. paper); 0073511889 (pbk. : alk. paper); 0071265759 (pbk.); 9780071265751 (pbk.); 0071101829 (ie); 9780071101820 (ie)Subject(s): Business communication | Interpersonal communicationDDC classification: 658.4/5 LOC classification: HF5718 | .A33 2008Online resources: Publisher description | Table of contents only | Contributor biographical information
Contents:
Basics of business and professional communication: Communicating at work; Communication, culture, and work -- Personal skills: Listening; Verbal and nonverbal messages; Interpersonal skills -- Interviewing: Principles of interviewing; Types of interviews -- Working in groups: Working in teams; Effective meetings -- Making effective presentations: Developing and organizing the presentation; Verbal and visual support in presentations; Delivering the presentation; Informative, group, and special-occasion presentations; Persuasive presentations -- Appendix: Business writing -- Glossary -- Notes.
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Item type Current library Call number Copy number Status Notes Date due Barcode
Books Books Female Library
HF5718 .A33 2008 (Browse shelf (Opens below)) 1 Available STACKS 51952000105534
Books Books Main Library
HF5718 .A33 2008 (Browse shelf (Opens below)) 1 Available STACKS 51952000134152

Includes bibliographical references (p. 540-559) and index.

Basics of business and professional communication: Communicating at work; Communication, culture, and work -- Personal skills: Listening; Verbal and nonverbal messages; Interpersonal skills -- Interviewing: Principles of interviewing; Types of interviews -- Working in groups: Working in teams; Effective meetings -- Making effective presentations: Developing and organizing the presentation; Verbal and visual support in presentations; Delivering the presentation; Informative, group, and special-occasion presentations; Persuasive presentations -- Appendix: Business writing -- Glossary -- Notes.

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