Communicating effectively for dummies / by Marty Brounstein.

By: Brounstein, MartyMaterial type: TextTextPublisher: New York, NY : Hungry Minds, c2001Description: xxiv, 356 p. : ill. ; 24 cmISBN: 0764553194 (pbk. : alk. paper); 9780764553196 (pbk. : alk. paper)Subject(s): Interpersonal communicationDDC classification: 153.6 LOC classification: BF637.C45 | B77 2001Online resources: Contributor biographical information | Publisher description | Table of contents
Contents:
Communicating successfully -- Tuning in to the power of active listening -- Speaking assertively -- Win-win conflict resolution -- Tackling communication challenges -- The part of tens.
Summary: Discusses verbal and nonverbal communication in the workplace, including active listening, assertive speaking, dealing with conflict, telephone and e-mail communications, making presentations, and doing interviews.
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Item type Current library Call number Copy number Status Notes Date due Barcode
Books Books Female Library
BF637 .C45 B77 2001 (Browse shelf (Opens below)) 1 Available STACKS 51952000102076
Books Books Main Library
BF637 .C45 B77 2001 (Browse shelf (Opens below)) 1 Available STACKS 51952000128922

Includes index.

Discusses verbal and nonverbal communication in the workplace, including active listening, assertive speaking, dealing with conflict, telephone and e-mail communications, making presentations, and doing interviews.

Communicating successfully -- Tuning in to the power of active listening -- Speaking assertively -- Win-win conflict resolution -- Tackling communication challenges -- The part of tens.

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