Conflict resolution : mediation tools for everyday worklife / Daniel Dana.

By: Dana, DanielMaterial type: TextTextSeries: Briefcase book: Publisher: New York : McGraw-Hill, c2001Description: xii, 169 p. ; 23 cmISBN: 0071364315 (acid-free paper); 9780071364317 (acid-free paper)Subject(s): Conflict management | Mediation | Interpersonal conflictDDC classification: 658.4/053 LOC classification: HD42 | .D358 2001Online resources: Table of contents | Contributor biographical information | Publisher description
Contents:
What's a Conflict? -- So What if There's Conflict? -- How to Resolve Any Conflict -- How to Resolve a Conflict Between Others -- How to Resolve a Conflict Between Yourself and Another -- How to Resolve Team Conflict -- How to Mediate All the Time to Prevent Conflicts -- Strategic Management of Organizational Conflict.
Tags from this library: No tags from this library for this title. Log in to add tags.
    Average rating: 0.0 (0 votes)

Includes index.

1. What's a Conflict? -- 2. So What if There's Conflict? -- 3. How to Resolve Any Conflict -- 4. How to Resolve a Conflict Between Others -- 5. How to Resolve a Conflict Between Yourself and Another -- 6. How to Resolve Team Conflict -- 7. How to Mediate All the Time to Prevent Conflicts -- 8. Strategic Management of Organizational Conflict.

1 2

There are no comments on this title.

to post a comment.