"The Effective Change Manager's Handbook is explicitly designed to help practitioners, employers and academics define and practice change management successfully and to develop change management maturity within their organization. A single-volume learning resource covering the range of knowledge required it includes chapters from established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. Covering the whole process from planning to implementation, it offers practical tools, techniques and models to effectively support any change initiative"-- Provided by publisher.

"The change management profession is no longer in its infancy. Readily identifiable in organizations and in business literature it is no longer reliant on parent disciplines such as organizational development or project management. Change management is itself in a state of change and growth - the number of jobs is increasing and organizations are actively seeking to build their change management capability. The Effective Change Manager's Handbook, the official guide to the CMI Body of Knowledge, is explicitly designed to help practitioners, employers and academics define and practice change management successfully and to develop change management maturity within their organization. A single-volume learning resource covering the range of underpinning knowledge required, it includes chapters from esteemed and established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. Covering the whole process from planning to implementation, it offers practical tools, techniques and models to effectively support any change initiative"-- Provided by publisher.

A change management perspective / Richard Smith -- Defining change / Robert Cole, David King and Rod Sowden -- Managing benefits: Ensuring change delivers value / Stephen Jenner -- Stakeholder strategy / Patrick Mayfield -- Communication and engagement / Ranjit Sidhu -- Change impact / Caroline Perkins -- Change readiness, planning and measurement / Nicola Busby -- Project management: Change initiatives, projects and programmes / Ira Blake -- Education and learning support / Richard Smith -- Facilitation / Dan Skelsey -- Sustaining change / Helen Campbell -- Personal and professional management / Ray Wicks -- Organizational considerations / Tim Cole, Martin Lunn, Una McGarvie and Eric Rouhof.

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