The Pfeiffer book of successful conflict management tools : the most enduring, effective, and valuable training activities for managing workplace conflict / edited by Jack Gordon.

Contributor(s): Gordon, Jack, 1949-Material type: TextTextPublisher: San Francisco, CA : Pfeiffer, c2003Description: xviii, 430 p. : ill. ; 23 cmISBN: 9780470193440 (pbk.); 0470193441 (pbk.)Uniform titles: Pfeiffer's classic activities for managing conflict at work. Subject(s): Conflict management -- Problems, exercises, etc | Employees -- Training of -- Problems, exercises, etcDDC classification: 658.4053 LOC classification: HD42 | .P473 2003
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Originally published as Pfeiffer's classic activities for managing conflict at work.

Includes bibliographical references.

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