Public sector marketing / Tony Proctor.

By: Proctor, TonyMaterial type: TextTextPublisher: Harlow, England ; New York : FT Prentice Hall, 2007Description: xvii, 225 p. : ill. ; 25 cmISBN: 9780273708094 (pbk.); 0273708090 (pbk.)Subject(s): Government marketingDDC classification: 352.7/48 LOC classification: JF1525.M37 | P76 2007Online resources: Table of contents only
Contents:
Marketing in the public sector -- The stakeholder value approach -- Creating and measuring stakeholder value -- Developing and implementing strategies -- Value drivers, portfolio assessment and planning ahead -- Marketing research -- Market measurement and forecasting demand -- The marketing planning process -- Corporate brand building and delivering the service -- Pricing services -- Communicating values -- Social marketing -- Internal marketing -- Marketing via the Internet and intranet.
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Item type Current library Call number Copy number Status Notes Date due Barcode
Books Books Female Library
JF1525 .M37 P76 2007 (Browse shelf (Opens below)) 1 Available STACKS 51952000094708
Books Books Main Library
JF1525 .M37 P76 2007 (Browse shelf (Opens below)) 1 Available STACKS 51952000121497

Includes bibliographical references and index.

Marketing in the public sector -- The stakeholder value approach -- Creating and measuring stakeholder value -- Developing and implementing strategies -- Value drivers, portfolio assessment and planning ahead -- Marketing research -- Market measurement and forecasting demand -- The marketing planning process -- Corporate brand building and delivering the service -- Pricing services -- Communicating values -- Social marketing -- Internal marketing -- Marketing via the Internet and intranet.

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