Rewarding customer service? : using reward and recognition to deliver your customer service strategy ; research report / Michael West ... [et al.].

Contributor(s): West, Michael A | Chartered Institute of Personnel and Development | Institute of Customer ServiceMaterial type: TextTextPublisher: London : Chartered Institute of Personnel and Development , 2005Description: xii, 66 p. ; 30 cmISBN: 1843981424 (pbk); 9781843981428 (pbk)Subject(s): Customer servicesDDC classification:
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Item type Current library Call number Copy number Status Notes Date due Barcode
Books Books Female Library
HF5415.5 .R49 2005 (Browse shelf (Opens below)) 1 Available STACKS 51952000166368
Books Books Main Library
HF5415.5 .R49 2005 (Browse shelf (Opens below)) 1 Available STACKS 51952000157816

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