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    Your search returned 2 results.

    1.
    Customer service : skills for success / Robert W. Lucas.

    by Lucas, Robert W.

    Edition: 5th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2012Availability: Items available for loan: Main LibraryCall number: HF5415.5 .L83 2012 (1), Female LibraryCall number: HF5415.5 .L83 2012 (1).

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    2.
    People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations / Robert W. Lucas.

    by Lucas, Robert W.

    Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : American Management Association, c2005Availability: Items available for loan: Main LibraryCall number: HM1166 .L83 2005 (1), Female LibraryCall number: HM1166 .L83 2005 (1).

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