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    Your search returned 29 results.

    1.
    Be your customer's hero : real-world tips & techniques for the service front lines / Adam Toporek.

    by Toporek, Adam.

    Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : AMACOM American Management Association, 2015Availability: Items available for loan: Main LibraryCall number: HF5415.5 .T664 2015 (1), Female LibraryCall number: HF5415.5 .T664 2015 (1).

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    2.
    Beyond the sales process : 12 proven strategies for a customer-driven world / Steve Andersen and Dave Stein.

    by Andersen, Steve (Stephen S.), 1952- [author.] | Stein, Dave, 1947- [author.].

    Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : American Management Association, [2016]Availability: Items available for loan: Main LibraryCall number: HF5438.4 .A495 2016 (1), Female LibraryCall number: HF5438.4 .A495 2016 (1).

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    3.
    Care packages for your customers : an idea a week to enhance customer service / Barbara A. Glanz.

    by Glanz, Barbara A.

    Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2007Online access: Table of contents only | Contributor biographical information | Publisher description Availability: Items available for loan: Main LibraryCall number: HF5415.5 .G548 2007 (1), Female LibraryCall number: HF5415.5 .G548 2007 (1).

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    4.
    Connecting with your customers.

    by Harvard Business School.

    Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston, Mass. : Harvard Business School Press, c2006Online access: Table of contents Availability: Items available for loan: Female LibraryCall number: HF5415.5 .C658 2006 (1).

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    5.
    Connecting with your customers.

    by Harvard Business School Press | Harvard Business School.

    Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: Boston, Mass. : Harvard Business School, 2006Availability: Items available for loan: Main LibraryCall number: HF 5415 .5 C658 MC1 (1).

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    6.
    Content Inc. : how entrepreneurs use content to build massive audiences and create radically successful businesses / Joe Pulizzi.

    by Pulizzi, Joe.

    Edition: 1 Edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill Education, [2016]Availability: Items available for loan: Main LibraryCall number: HF5415.127 .P8498 2016 (1), Female LibraryCall number: HF5415.127 .P8498 2016 (1).

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    7.
    CRM at the speed of light : essential customer strategies for the 21st century / Paul Greenberg.

    by Greenberg, Paul.

    Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill/Osborne, c2004Other title: Customer relationship management at the speed of light.Online access: Table of contents only | Contributor biographical information | Publisher description Availability: Items available for loan: Female LibraryCall number: HF5415.5 .G743 2004 (1), Main LibraryCall number: HF5415.5 .G743 2004 (1).

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    8.
    Customer service training 101 / Renee Evenson.

    by Evenson, Renee, 1951-.

    Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : American Management Association, c2011Availability: Items available for loan: Main LibraryCall number: HF5415.5 .E89 2011 (1), Female LibraryCall number: HF5415.5 .E89 2011 (1).

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    9.
    Customer-centric marketing : a pragmatic framework / R. Ravi, and Baohong Sun.

    by Ravi, R. (Ramamoorthi), 1969- [author.] | Sun, Baohong [author.].

    Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Cambridge, Massachusetts : The MIT Press, [2016]Availability: Items available for loan: Main LibraryCall number: HF5415.55 .R38 2016 (1), Female LibraryCall number: HF5415.55 .R38 2016 (1).

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    10.
    Effective CRM using predictive analytics / Antonios Chorianopoulos.

    by Chorianopoulos, Antonios.

    Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Chichester, West Sussex : Wiley, 2016Availability: Items available for loan: Main LibraryCall number: HF5415.5 .C4786 2016 (1), Female LibraryCall number: HF5415.5 .C4786 2016 (1).

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    11.
    Evergreen : cultivate the enduring customer loyalty that keeps your business thriving / Noah Fleming.

    by Fleming, Noah.

    Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : American Management Association, [2015]Availability: Items available for loan: Main LibraryCall number: HF5415.5 .F584 2015 (1), Female LibraryCall number: HF5415.5 .F584 2015 (1).

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    12.
    Humanizing big data : marketing at the meeting of data, social science and consumer insight / Colin Strong.

    by Strong, Colin (Business writer).

    Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London ; Philadelphia : Kogan Page, 2015Availability: Items available for loan: Main LibraryCall number: HF5415.125 .S766 2015 (1), Female LibraryCall number: HF5415.125 .S766 2015 (1).

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    13.
    The intuitive customer : 7 imperatives for moving your customer experience to the next level / Colin Shaw, Ryan Hamilton.

    by Shaw, Colin, 1958- [author.] | Hamilton, Ryan Parker [author.].

    Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London : Palgrave Macmillan, [2016]Copyright date: ©2016Availability: Items available for loan: Main LibraryCall number: HF5415.5 .S52 2016 (1), Female LibraryCall number: HF5415.5 .S52 2016 (1).

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    14.
    Leading the customer experience : inspirational service leadership / Sarah Cook.

    by Cook, Sarah, 1955-.

    Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Farnham, Surrey, England ; Burlington, VT : Gower, [2015]Availability: Items available for loan: Main LibraryCall number: HF5415.5 .C66355 2015 (1), Female LibraryCall number: HF5415.5 .C66355 2015 (1).

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    15.
    The lean supply chain : managing the challenge at Tesco / Barry Evans, Robert Mason.

    by Evans, Barry, 1945- [author.] | Mason, Robert (Business writer) [author.].

    Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London ; Philadelphia : Kogan Page Limited, 2015Copyright date: ©2015Online access: Contributor biographical information | Publisher description | Table of contents only Availability: Items available for loan: Main LibraryCall number: HF5469.23.G74 .T474 2015 (1), Female LibraryCall number: HF5469.23.G74 .T474 2015 (1).

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    16.
    Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers / Rick Brinkman and Rick Kirschner.

    by Brinkman, Rick | Kirschner, Rick.

    Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York : McGraw-Hill, c2006Online access: Contributor biographical information | Publisher description Availability: No items available :

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    17.
    The membership economy : find your superusers, master the forever transaction, and build recurring revenue / Robbie Kellman Baxter.

    by Baxter, Robbie Kellman.

    Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill Education, [2015]Availability: Items available for loan: Main LibraryCall number: HF5415.525 .B39 2015 (1), Female LibraryCall number: HF5415.525 .B39 2015 (1).

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    18.
    On purpose : delivering a branded customer experience people love / Shaun Smith, Andy Milligan.

    by Smith, Shaun [author.] | Milligan, Andy [author.].

    Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London ; Philadelphia : Kogan Page, 2015Copyright date: ©2015Availability: Items available for loan: Main LibraryCall number: HF5415.5 S595 2015 (1). In transit (1).

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    19.
    Oversubscribed : how to get people lining up to do business with you / Daniel Priestley.

    by Priestley, Daniel.

    Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hoboken : Capstone, a Wiley Brand, 2015Availability: Items available for loan: Main LibraryCall number: HF5415 .P65927 2015 (1), Female LibraryCall number: HF5415 .P65927 2015 (1).

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    20.
    The referral of a lifetime : never make a cold call again! / Tim Templeton.

    by Templeton, Timothy L [author.].

    Edition: Second edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Oakland, CA : BK Berrett-Koehler Publishers, Inc., a BK Business book, [2016]Availability: Items available for loan: Main LibraryCall number: HF5415.55 .T45 2016 (1), Female LibraryCall number: HF5415.55 .T45 2016 (1).

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